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390. Kheel, Theodore W.
The Keys to Conflict Resolution. Proven Methods of Settling
Disputes Voluntarily. New York: Four Walls, Eight Windows,
[1999]. xix, 136 pp. Cloth in dust jacket. New. $25.
* Details the workings of negotiation, mediation and arbitration and
the voluntary techniques of conflict resolution, showing techniques
that can be used to produce positive results in all types of
disputes.  
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